Diligent boards reviews how to#
Diligent boards reviews software#
Diligent boards reviews Offline#

I feel its fairly intuitive, easy to pick up on as its similar to other software programs you might use, they have built a great platform for allowing multiple ways to use the product. What I like most about BoardDocs is the ease about using it. My experience has been truly wonderful with everyone I talk to, even in a crunch, meeting deadlines and they almost always answer.I think I only waited one time out of 20 for a call back and it came relatively soon after I left my message. I also appreciate the follow up and/or offer for additional training if needed or requested. I have even had them say to me, that is an excellent thought processes and way of doing 'it', whatever I'm calling about, but then offer an easier solution or another thought or process that may be better or something to consider that I hadn't even thought of. Many times when I call and ask questions, they will go above and beyond in an explanation, send tip sheets or provide short cuts. I find the customer service people to be exceptionally knowledgable, friendly and helpful. It's true that they're on the pricier side, but you're paying for a lot more than a board portal - you're paying for research, for ingenuity, for corporate governance guidance, for the latest technology, and for top-notch customer service - so it's worth the price tag! 3) It is highly secure and provides a sense of comfort in knowing our materials are safe and protected.

2) Their customer service is amazing! We really appreciate for always being there for us, ready to answer a question or assist with an issue. The features are intuitive and easy-to-learn.

The three things that make Diligent stand out to me are: - 1) It is easy to use, both on the administrator side and the user side. Overall, we are very satisfied and plan to stick with Diligent for years to come! Diligent provides hands-on, 24/7 help and support, and that can make all the difference in the world before a big board meeting.

Diligent boards reviews how to#

Our directors are familiar with it, and even if they aren't they can easily learn how to use it because it's so intuitive. I think the only thing that could possibly make it better is if they increased the scrolling speed when you’re looking through a lot of files.ĭiligent can be used as a way to securely communicate with the Board across various access points - from uploaded materials to surveys to messages - and I love how widely-known it is. I think the years that the developers have spent studying how board members work and interact has truly paid off because you have a simply outstanding software that serves its customers well. It also allows us to move away from a paper-based environment which are also a security risk.

Diligent boards reviews Offline#

Our board members are able to access the information both in online and offline mode, while TouchID ensures that only those who have permission can see them. It's a fast and secure way to handle sensitive information. The software has also has gorgeous and elegant aesthetics which makes it very appealing. But we were pleasantly surprised that everyone found it so easy to jump into this program because the design is so intuitive and very little training was required to operate it. When we switched over to Diligent, we were expecting a bit of a transition period. Contact us at for a demonstration, or for any additional information.A board management software that delivers unparalleled excellence In addition to 24/7/365 support in English, we offer coverage during specified times in French, Spanish, Portuguese, German, Polish, and select Indian and Sri Lankan dialects. No matter what the problem, we will persevere until it's resolved. 99% of all support calls are answered immediately by our deeply knowledgeable employees. We also provide regular webinar tutorials to keep you up-to-date about product features from Diligent and in-person seminars where you can compare notes with your peers. Personalized training makes it easier for users to ask questions. You can count on unlimited training via one-on-one or group sessions, delivered either in person or online and including board presentations. Diligent's information management security is ISO27001 certified and our internal control processes have received clean SSAE 16/ISAE 3402 (SOC 1 Type 2) audits for nine consecutive years. Diligent Boards meets or exceeds the standards of the most security-conscious IT departments. You'll find streamlined voting, questionnaire tools and signature approvals all in a customizable environment that adapts to your organization's retention and security policies. The leader in digital board portals, Diligent Boards gives you immediate access to board packs and meeting materials along with the tools to review, discuss and collaborate on it. Diligent Boards (formerly Diligent Boardbooks) is the most intuitive and secure way to improve communications and decision-making for your board.